Insights, Innovation, Impact.

Turn device feedback into design-ready insights

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Product Improvement Platform (PIP) Overview

Early Failure Detection

Spot critical device issues before they impact patients by revealing risk signals across regulatory and real-world data.

Unified Feedback Pipeline

Automatically ingest and synthesize internal reports, FDA filings, social media, and patents into one intelligence platform.

Faster, Smarter Design Decisions

Accelerate innovation by matching failure themes with proven solutions from across the industry and IP landscape.

Collect

Aggregate MAUDE reports, Reddit posts, patents, and internal feedback

Analyze

Extract patterns and trends using AI

Innovate

Generate design-ready insights with regulatory and technical context

Key Features

Automated Issue Extraction

Quickly detects recurring device issues from unstructured data like narrative MAUDE reports and Reddit posts.

Cross-Source Risk Mapping

Connects the dots between internal complaints, regulatory filings, and public sentiment to uncover hidden risk patterns and emerging concerns.

Patent-Driven Design Discovery

Identifies relevant prior art and published solutions so your team can move faster with confidence and regulatory alignment.

Traceable Reports & Templates

Export insights into structured documentation with traceable references for compliance and audits.



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Who We Serve

PIP helps innovators across the medical device ecosystem transform feedback into smarter design decisions.

Startups

Speed up regulatory learning and avoid known pitfalls using insights from real-world failures.

Established Device Manufacturers

Supplement your own internal data with FDA databases and online patient feedback to continuously refine device design.

Academic & Research Institutions

Access structured design data to support clinical studies, funding applications, IP strategy, and early validation.

Regulatory & Quality Teams

Spot patterns, ensure traceability, and streamline evidence-based documentation for premarket planning.


Use Case Explorer

See how innovators in the medical device space could use PIP to uncover insights from unstructured data like MAUDE reports and user feedback.

Quality Systems Manager – Cardiac Med Company

"Are our cardiac monitor battery issues an isolated problem or industry-wide?"
  • Inputs: Internal reports, device specifications
  • Output: Trends in adverse events categorized by failure mode from internal data compared to other devices from FDA databases
  • Value: Action prompted to address issue isolated to own company's product

Implant Design Lead – Neuro Device Company

"Why are our spinal cord stimulator leads failing after implantation?"
  • Inputs: Device failure reports, design specifications
  • Output: Failure pattern linked to specific patient movements (e.g., bending, twisting)
  • Value: Real-world movement issues missed in internal tests

Director – Dialysis Company

"What user errors are causing our home dialysis machine alarms?"
  • Inputs: Customer support incidents, alarm logs, Reddit threads
  • Output: Discovery of confusing interface steps from patient phrases online
  • Value: UI/UX redesign to reduce critical user errors


Frequently Asked Questions

PIP (Product Improvement Platform) is an AI-powered tool that transforms fragmented feedback—like adverse events, user complaints, and regulatory data—into actionable design insights for medical devices. It helps teams uncover why device failures happen and how to prevent them before market launch, reducing R&D uncertainty.

Unlike general-purpose GenAI platforms, PIP is purpose-built for medical device design and lifecycle decision-making. It integrates semi-structured regulatory data, unstructured real-world user feedback, patent filings, and client-specific inputs to identify device-relevant risks, failure modes, and design opportunities. Rather than simply answering questions, PIP synthesizes and contextualizes signals across traceable, authoritative data sources to generate actionable insights tailored to a specific device, indication, and market—while reducing the risk of hallucinations and unsupported outputs.

Unlike existing post-market surveillance tools or quality management systems that focus on documenting, tracking, or reporting issues within a single system, PIP operates upstream. PIP is not just a documentation platform—it actively searches across and synthesizes multiple external and internal data sources, including adverse event reports, real-world user feedback, patents, and regulatory guidance, within a single unified platform. By connecting signals across datasets rather than siloed databases, PIP helps R&D teams understand what to build and why—revealing unmet user needs, known failure modes, and competitive design patterns before formal development, quality, and compliance workflows begin.

No. Clients' uploaded data are not shared with other PIP clients. Privacy and security are core design principles.

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